Refund
Our return policy is very flexible and customer-friendly, we try to accommodate our patrons as much as we can. We welcome replacements on the following terms –
- A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
- If you identify a manufacturing defect in the received product.
- If the product is received in a damaged condition.
You can reach us at - sales@dsantliving.com
Breakages
In the case of breakage and any transit damage, please send a picture of the product via mail to - sales@dsantliving.com and it will be taken care of immediately.
Please consider these points: We will be requiring the original packaging with any foam and cushioning inside for its safe return journey of the product even if it is broken for our reference purpose.
Cancellation
As an organization, we believe in 100% customer satisfaction. In case you wish to cancel an order due to any reason write to us at info@aerohaven.in or reach us at the numbers given on the website within 24 hours of ordering and we will be happy to assist you.